Prathama U.P. Gramin Bank recognizes your need for privacy and security as you visit our website. By maintaining our commitment to your privacy, we at Prathama UP Gramin Bank will ensure that we respect the inherent trust that you place in us.
To better protect your privacy, we provide this notice explaining our online information practices and the choice you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.
This notice applies to all information collected from or submitted to the BANK website.
Definitions
In this document, the following words and phrases have the meaning set opposite them unless the context indicates otherwise:
- BANK refers to Prathama UP Gramin Bank, its successors and assigns, a body corporate constituted in India under the Regional Rural Bank Act, of 1976 and having its Head Office at Prathama Bhavan, Ram Ganga Vihar, Phase 2, Moradabad.
- WEBSITE means website of the bank with URL:https://www.prathamaupbank.com
- USER refers to a customer of the BANK authorized to use Internet Banking Services by using or accessing Internet.
- PERSONAL INFORMATION refers to the information about the USER obtained in connection with the Internet Banking Services.
- PRIVACY POLICY refers to privacy commitment of the BANK via-a-vis its Internet Banking Services as specified in this document.
Who is covered by this policy?
All users who visit the website https://www.prathamaupbank.com and provide information to the BANK online are covered under this policy.
The Information We Collect
To provide better banking services, we sometimes collect information during your visit to understand what differentiates you from each of our millions of other users. The personal information you provide to us when using our website will be kept confidential and used to support your customer relationship with BANK. It also may be used to notify you of special offers, updated information and new products and services from the BANK.
Children below the age of 18 years are not eligible to become members or use any of the online services offered by BANK. We request that children below the age of 18 years not to submit any personal information to us.
We do not use cookies on our website. A cookie is data file that certain Web sites write to your computer’s hard drive when you visit such sites. A cookie file can contain information such as a user identification code that the site uses to track the pages you have visited and use the information commercially.
BANK will limit the collection and use of user information only on a need-to-know basis to deliver better products and/or service to the users.
How We Use Information
Bank does not track certain information about the visits to our website. We compile statistics that show the numbers and frequency of users to our website and its individual pages. These aggregated statistics are used internally to improve the web site content and services in general.
How we protect Your Information?
Information provided by you on BANK’s website is encrypted and scrambled in order to secure information. When a user provides sensitive information such as user ids, password etc., it will be automatically converted into codes before being securely dispatched over the Internet.
Further, you are advised that you should choose your password carefully such that no unauthorized access can be made by a third party. You must choose a password which shall be at least 6 characters long and shall consist of a mix of alphabets, numbers and special characters, like !,@,#,$ etc., which must not relate to any readily accessible personal data such as your name, address, telephone number, vehicle number, driving license etc. or easily guessable combination of letters and/or numbers commit the user-id and password to memory and not record them in a written or electronic form not let any unauthorized person have access to his computer or leave the computer unattended while using Internet Banking Services. If you think your USER ID and /or password has been disclosed or compromised to a third party, is lost or stolen and unauthorized transactions may have been conducted, you are responsible to inform us immediately.
BANK will not willfully disclose any personal information about its users to any third party without first receiving that user’s consent. BANK may disclose personal information when we believe in good faith that the law requires it or to protect the rights, property or interests of BANK.
With Whom we may Share Information
Information held by the Bank relating to a customer will be kept confidential but the bank may provide or share such information in following cases and/or circumstances:
- To conform to legal requirements or comply with legal process.
- To protect and defend BANK’s or its Affiliates rights, interests or property.
- To enforce the terms and conditions of the products and/or services.
- To act to protect the interests of BANK, its Affiliates, or its members, constituents or of other persons.
- To any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or securities clearing, credit bureaus or other services to the BANK in connection with the operation of its business.
- To any other person under a duty of confidentiality to the BANK including a group company of the BANK which has undertaken to keep such information confidential.
Third Party Websites
- Please note that this Privacy Statement does not extent to third party sites linked to this website.
How to Contact BANK?
If you have any questions about this Privacy Statement you can send us an email at:itd@prathamaupbank.com or contact us at the following address:
Chief Internet Banking
Information Technology Division
Prathama U.P. Gramin Bank
Head Office: Prathama Bhavan, Ram Ganga Vihar
Phase 2, Moradabad.244001, India
How we handle E-mail?
We commit, however, that when you communicate with us via e-mail, we will use that information only to respond to the inquiry and provide accurate information to any questions. Your e-mail address will not be sold, nor will it be shared with any third parties. We request you not to send your personal as well as account details or information via e-mail.
Amendments
Privacy policy is subject to change periodically. BANK reserves the right to modify sections of this Privacy Statement at any time. Please check this statement time to time for any changes.