Before initiating a conversation, ensure that a blue tick appears next to “Prathama UP Gramin Bank”to confirm the authenticity of the bank’s official WhatsApp account.

Available WhatsApp Banking Services

PUPGB’s WhatsApp Banking currently provides the following services:
1. Balance Inquiry
2. Mini Statement (Last 5 transactions)
3. Stop Cheque Request (Subject to bank guidelines and account operation mode)

Important Notes:

• WhatsApp Banking serves as a communication platform for the bank to provide information and enable selected services at its discretion.
• Service Availability:The bank reserves the right to modify, add, or discontinue services without prior notice. Updates on service availability will be communicated as needed.
• Transaction & Security: If the bank introduces transaction-related services, they will be subject to regulatory/statutory limits and internal policies. The bank will not be liable for any fraudulent activity, misrepresentation, or impersonation incidents occurring through the WhatsApp platform.
• Message Format & Processing: The bank may not process requests if messages are not in the required format, do not fall under the available services, or are not received due to technical reasons.